![]() He is a founding partner of Finn Dixon & Herling LLP, a law firm that provides corporate, transactional, securities, investment management, lending, tax, executive compensation and benefits and litigation counsel. Herling served as the Company’s non-executive Chairman from 2016 to May 2022. Prior to his appointment as Lead Director, Mr. His current term as a director of the Company expires in 2023. His operational expertise in the areas of secure storage, business-to-business services and branch-based, route-based logistics companies are highly valuable to the Brink’s Board. Pertz brings to the Board significant chief executive officer experience, including leadership of large, multinational companies and expertise in the areas of finance, mergers, acquisitions and divestitures, developed during his tenure at several investment firms and operating companies. Pertz has also served on the Board of Directors of Recall Holdings Limited. He currently serves as a member of the Board of Directors of Advance Auto Parts, Inc. Pertz was the President and Chief Executive Officer of Recall Holdings Limited (a global provider of digital and physical information management and security services) and prior to 2013, he was a partner at Bolder Capital, LLC (a private equity firm specializing in acquisitions and investments in middle market companies). Additionally, he has served as a director since 2016. Prior to that, he served as the President and Chief Executive Officer of The Brink’s Company from 2016 to May 2022. Pertz has served as Executive Chairman of Brink’s Board since May 2022. in Computer Science from Trinity University.ĭouglas A. from The Tuck School of Business at Dartmouth, an M.S. in Supply Chain Strategy from the Georgia Institute of Technology, an M.B.A. and international management roles at Home Depot from 2004 to 2007. ![]() Rohan joined Tyco in 2008 from HD Supply, Inc., where he served as Vice President – Financial Systems, Operations and Multisourcing. From 2009 to 2013, he held Chief Information Officer and Chief Operating Officer roles within the Fire Products segment of Tyco International, and from 2008 to 2009 served as Vice President – Global Information Technology/Operations Excellence & Integration for Tyco Fire Protection. Prior to joining Brink’s, Rohan was the Global Senior Vice President, Chief Information Officer and Chief Technology Officer at Recall Holdings Limited from June 2013 to May 2016. Rohan Pal is Executive Vice President, Chief Information Officer and Chief Digital Officer of Brink’s. With this in mind and because we have this forced upon contract, and what I’ve read from others deal with Brinks, this will be very contentious ordeal.Executive Vice President, Chief Information Officer and Chief Digital Officer The only recourse I believe I have is to attempt to cancel our services with Brinks Home Security. ![]() Since April 10, 2023, this is not been provided to a major doorway of our home. The last part of this complaint is I believe to be a breach of contract, in that, Brink’s guarantees to provide the property security through monitoring and servicing the warrantied equipment. Throughout this ordeal, even though they have my phone number and email address, there’s never been an attempt to call me back. ![]() When trying to talk to a supervisor about my problem, I’ve been told there was no supervisor available twice, was transferred to a supervisor only to be on hold for 40 minutes until out of frustration I ceased the call (this supervisor’s name was Ilcea (sic, I’m sure) and on one occasion I talked to a supervisor for a couple minutes only to be hung up on. During these contacts I’ve been hung up on 5 times and was put on hold for more than 30 minutes twice. I’ve been in contact with tech support and or customer service 24 times since Apwithout the sensor problem resolved. I have had an issue with a door sensor that was malfunctioning. My second complaint, also filed by many others, is Brinks' tech support and customer service. ![]()
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